What we offer

Companion care, shaped around you

Every arrangement is tailored to the individual. Harebell does not offer a menu of fixed packages — it offers a relationship. One familiar companion, consistent and discreet, built around what matters most to you.

01

Available from the day of discharge

Post-Discharge Support

A calm, familiar presence from the moment you arrive home.

Coming home after a hospital stay can feel daunting — particularly when the routines of daily life feel unfamiliar, energy is low, and the support of ward staff is no longer close at hand.

Harebell provides reassuring company during those first important days at home. That might mean helping to settle back into a comfortable routine, accompanying to a follow-up appointment, or simply being a calm and attentive presence while confidence is rebuilt.

With a clinical nursing background, the companion is well placed to notice early signs that something may not be quite right — and to communicate those concerns clearly to family or the relevant healthcare team.

This service includes

  • Discharge day collection and escort home
  • Orientation back to daily routines
  • Medication reminder support
  • Follow-up appointment escort
  • Family liaison and communication
02

Local and further afield

Appointment Escort

Composed, supported, and never alone.

Medical, dental, and specialist appointments can feel overwhelming — particularly when navigating unfamiliar environments, managing anxiety, or processing complex information under pressure.

Harebell accompanies clients to appointments, ensuring they arrive composed and feel supported throughout. With a nursing background, the companion is able to help retain and relay information discussed — so nothing important is missed or forgotten.

Whether a routine GP visit or a specialist consultation further afield, the focus is on ensuring the experience is as calm and manageable as possible — and that the journey home is safe and unhurried.

This service includes

  • Door-to-door escort
  • Waiting room companionship
  • Information retention and relay
  • Post-appointment debrief with family if required
  • Local and long-distance appointments
03

Non-clinical support only

Medication Reminders

A gentle, reliable prompt — nothing more, nothing less.

Keeping on top of prescribed medication can become difficult — particularly when managing multiple medications, recovering from illness, or simply when the routine of daily life makes it easy to forget.

Harebell provides a gentle, reliable reminder to take medication at the right time. Medication is not administered, dispensed, or handled — this is non-clinical companion support only. The value lies in the reassuring prompt, the company, and the peace of mind it provides to families.

This service is often combined with a regular wellbeing visit, providing a natural and unobtrusive way to support adherence as part of a broader companionship arrangement.

This service includes

  • Scheduled reminder visits or calls
  • Reassurance and company at medication time
  • Family notification if medication is declined or missed
  • Can be combined with wellbeing visits
04

UK and international

Travel Companion

The freedom to travel, with the confidence of capable company.

Travel should not become something to be avoided simply because it feels uncertain to do alone. Whether a family visit across the country, a holiday abroad, or attendance at a special occasion, Harebell provides discreet, capable companionship throughout.

All logistics are managed calmly and efficiently — from navigating airports and stations to managing luggage, medications, and any unexpected changes to plans. The focus is on ensuring the journey is enjoyable, not stressful.

Travel arrangements are discussed and agreed in advance. Harebell does not provide a travel agency service, but works alongside existing plans to ensure the experience is as smooth and comfortable as possible.

This service includes

  • Airport, station, and port navigation
  • Luggage and document management
  • Medication management during travel
  • UK and international destinations
  • Flexible duration — day trips to extended stays
05

Flexible scheduling

Wellbeing & Concierge Visits

A familiar face that notices the small things.

Regular visits to provide company, conversation, and practical support with everyday tasks. A familiar face that notices the small things — and ensures clients are comfortable, well, and not isolated.

Visits are flexible and shaped around individual preference. That might mean a walk in the garden, help with correspondence, accompanying to a local shop or café, or simply an unhurried conversation over a cup of tea.

For families who live at a distance, regular wellbeing visits also provide reassurance — a consistent, trusted presence who will communicate clearly if anything gives cause for concern.

This service includes

  • Regular scheduled visits
  • Companionship and conversation
  • Light practical support and errands
  • Local outings and accompaniment
  • Family updates and communication
06

Scheduled calls, billed by the hour

Telephone Companionship

A friendly, familiar voice — whenever it is needed most.

For those who would benefit from a regular, friendly voice — whether between visits or as a standalone arrangement — scheduled telephone calls provide meaningful conversation, a gentle check-in, and the reassurance of knowing someone is there.

Calls are relaxed and unhurried. There is no agenda and no script — simply a familiar voice, genuine interest, and the kind of attentive conversation that makes a real difference to those who spend a great deal of time alone.

Telephone companionship is billed by the hour and can be arranged as a regular weekly commitment or on a more flexible basis. It is often a natural complement to in-person visits, maintaining continuity between appointments.

This service includes

  • Scheduled weekly or flexible calls
  • Unhurried, genuine conversation
  • Gentle wellbeing check-in
  • Billed by the hour
  • Can complement in-person visits

For professionals

Coaching & professional support

Harebell also offers coaching and reflective practice support for colleagues working in the care sector — drawing on direct clinical and companion care experience to support those navigating the particular demands of this work.

One-to-one, confidential

Coaching for Care Professionals

Grounded support for those who give it to others.

Working in the care sector — whether as a nurse, carer, care manager, or support worker — brings a particular kind of pressure. The emotional weight of the work, the complexity of relationships with clients and families, and the demands of professional responsibility can be difficult to navigate alone.

Harebell offers one-to-one coaching for care professionals who want a confidential, experienced space to think through challenges, develop their practice, or simply process the realities of the work. Sessions draw on a clinical nursing background and direct experience of companion care, and are tailored entirely to the individual.

This is not supervision in a formal clinical sense, nor is it therapy. It is a focused, practical, and supportive conversation with someone who understands the sector from the inside — and who can offer both challenge and encouragement in equal measure.

This service includes

  • One-to-one confidential sessions
  • Reflective practice and case discussion
  • Support with professional challenges and decisions
  • Career development and direction
  • Flexible scheduling — in person or by telephone
  • Billed by the hour

Small groups, in person or remote

Team & Group Coaching

Shared reflection for teams navigating the demands of care.

Care teams often carry collective pressures that individual coaching cannot fully address — shared grief, team dynamics, organisational change, or the cumulative weight of working with people at their most vulnerable. Group coaching creates a structured space for that shared experience to be acknowledged and worked through together.

Sessions are facilitated with care and clear boundaries, drawing on experience across clinical and companion care settings. The focus is on the team's own reflections and goals — not on delivering a fixed programme. Groups typically meet monthly, though frequency is agreed to suit the team.

This is suitable for small care teams, family-run care homes, or any group of colleagues who would benefit from a regular, facilitated space to think together about their work.

This service includes

  • Facilitated group sessions (up to 8 participants)
  • Shared reflective practice
  • Team dynamics and communication
  • Collective wellbeing and resilience
  • In person or by video call
  • Billed per session

Not sure which service is right?

Every arrangement begins with a conversation. There is no obligation, no pressure, and no fixed packages. Simply get in touch and the right way forward will be found together.

Make an Enquiry